Terms & Conditions

These Terms & Conditions govern your use of BusinessHub (the "Service"), a cloud-based invoicing and payment tracking application. The Service is provided by Second Hand World ("we", "us", "our"). By creating an account, subscribing, or continuing to use the Service, you agree to these terms. If you do not agree, do not use the Service.

1. Who may use the Service

You must be of legal age to enter a contract in your country. If you use the Service on behalf of a business or organisation, you confirm you have authority to bind that organisation to these terms. You are responsible for keeping your login credentials confidential and for all activity carried out under your account, and you agree to provide accurate account and billing information and keep it up to date.

2. What the Service provides

BusinessHub lets you record business and customer details, create and number invoices, add line items with tax and discounts, download or print invoices, and record payments and balances (paid, partially paid, unpaid, overdue and refunded). BusinessHub is business record-keeping software. It does not process your customers' payments, provide accounting, tax or legal advice, and it is not a substitute for advice from a qualified professional. You are responsible for the accuracy and legality of the invoices and records you create.

3. Licence and restrictions

We grant you a limited, non-exclusive, non-transferable right to use the Service in accordance with the plan you have selected. You must not reverse engineer, copy, resell, sublicense or redistribute the Service, nor circumvent any technical or plan limits.

4. Acceptable use

You must not misuse the Service. In particular, you must not:

• use the Service for any unlawful purpose or in breach of applicable law;
• use the Service for fraud, deceptive invoicing, spam or unsolicited messaging;
• infringe the intellectual property or privacy rights of any other person;
• interfere with the security or integrity of the Service, including uploading malware, probing or scanning our systems, bypassing access controls, or scraping data.

5. Your content

You retain ownership of the business, customer, invoice and payment data you enter ("Your Content"). You grant us a limited licence to host, store and process Your Content solely to provide and support the Service. You are responsible for having the right to upload Your Content, including any customer information and logos.

6. Intellectual property

We retain all ownership and intellectual property rights in the Service, including its software, design, documentation and branding. Nothing in these terms transfers those rights to you.

7. Payment, subscriptions and taxes

Subscriptions are billed in advance on a monthly or yearly basis according to the plan you choose, and renew automatically until cancelled. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, currency, tax and cancellation mechanics are governed by Paddle's Buyer Terms. Refunds are described in our Refund Policy.

8. Service availability

We work to keep the Service available and reliable, but we do not guarantee that it will be uninterrupted, timely, secure or error-free. Maintenance, updates and factors outside our control may affect availability.

9. Suspension and termination

We may suspend or terminate your access to the Service where there is a material breach of these terms, non-payment of fees, a security or fraud risk, or repeated or serious violations of the acceptable use rules above. You may stop using the Service and cancel your subscription at any time. On termination, you may export your invoices and records within 30 days, after which we may delete your data in line with our Privacy Notice.

10. Warranties and liability

To the fullest extent permitted by law, the Service is provided "as is" and we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. We are not liable for indirect, consequential or special losses, including lost profits, lost revenue, lost data or loss of goodwill. Our total aggregate liability is limited to the fees you paid for the Service in the twelve months before the claim. Nothing in these terms limits liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be excluded by law.

11. Indemnity

You agree to indemnify us against claims, losses and reasonable costs arising from Your Content, your unlawful use of the Service, or your breach of these terms.

12. Changes to these terms

We may update these terms to reflect changes to the Service or legal requirements. We will publish the updated version on this page with a new "last updated" date and, where changes are material, notify you by email or in the app.

13. Governing law and disputes

These terms are governed by the laws of the jurisdiction in which Second Hand World is established, and the courts of that jurisdiction have exclusive jurisdiction over any dispute, unless applicable consumer law gives you the right to bring proceedings elsewhere.

14. General

You may not assign these terms without our consent. We may assign them in connection with a merger, acquisition or sale of assets. Neither party is liable for failure to perform caused by events beyond its reasonable control. If any provision is found unenforceable, the remaining provisions continue in effect.

15. Contact

Questions about these terms can be sent to Second Hand World through the support contact shown in your account. Billing questions are handled by Paddle at paddle.net.